About us In June 2010, KIMB was licensed from Central Bank of Yemen(CBY). The main purpose is to reinforce the importance of playing a very active role in enhancing the country’s economic status in the ﬁeld of savings and ﬁnancing plus other ﬁnancial services. The bank would accept all kinds of deposits and invest the deposits in so many ﬁelds in complete compliance with the Islamic Sharia'a. We have now more than 100 branch all over Yemen. Al Kuraimi Islamic Microﬁnance Bank has a vision that all ﬁnancial and banking services are accessible by each person in Yemen, in order to participate in the economic and social development and in raising the standard of living of the individual and community at large by means of offering diverse ﬁnancial services.
The Bank is an economic fortress with accumulated banking experience of more than forty years offering its services to all people in all governorates, towns and rular and urban districts, so much so that our services have covered extensive areas all the way from Socotra southerly to Saada northerly and from Al Mahara governorate westerly to Bab El Mandab Straits easterly.
We offer our ﬁnancial and banking services with skill and professionalism without any narrow minded afﬁliation. We serve people and dedicate our relentless efforts to be of use and beneﬁt to him/her. Despite the difﬁcult circumstances the country is facing, we have trained our human cadres and developed and equipped our branches and ofﬁces with up to date technologies and equipments, in order to keep abreast of the best international practices in the ﬁeld of banking and ﬁnancial services.
Al Kuraimi Islamic Microﬁnance Bank is right beside you in times of prosperity as well as hardship, in the mountains, valleys, deserts, coastal areas and islands. Our aim is to offer a service of quality with high efﬁciency and effectiveness. We abide by and practice the values we have been brought up to respect as represented by compliance and obedience, honesty, clarity, transparency, philanthropy, social responsibility and wishing others welfare and well being, despite all difﬁcult circumstances the country is passing through,.
We do not look backwards. We do not listen to those who call for destruction. We move, advance, improve and look forward to the future with hope and optimism, because our aim is noble which is serving people everywhere and every time to be right beside you.
KIMB’s mission is to “Contribute to economic and social development that will improve standards of living for people and continue having a distinguished and leading position in providing diverse Islamic financial services and innovative solutions, through focusing on clients’ needs and requirements from all segments of Yemeni society at home and abroad. Our services will be delivered via a model focusing on the quality of service to clients, using the latest available technologies and the development of cost-effective and professional mechanisms. By adapting to the latest developments and conditions, the Bank will continue to work in the most difficult circumstances with an aim to achieve strong returns for depositors and shareholders”.
KIMB’s vision is “Account for every Yemeni household"
Placing the customer at the center of its attention, KIB will develop new products and refine existing products with an aim to offer a diversified and innovative suite of Islamic financial services (that comply with Islamic Shari’ah) for micro-entrepreneurs, SMEs and corporates with high quality and at the lowest costs. With a more client-centric focus, the bank will be able to scale up its financing portfolio significantly in the coming years and achieve a good return for depositors and shareholders.
Expand outreach to access all segments of Yemeni society at home and abroad, in every neighbourhood and village, and around the clock by adding and developing distribution channels for the bank’s financial services - including branches, but emphasizing agents, merchants and digital/mobile channels (e.g. mFloos). This will enable customers to access financial services in an easy, convenient, secure and affordable manner, and help the bank to more effectively scale up to reach large numbers of new customers (including the un- and under-banked segment).
Continue to invest in capacity building towards the development of a modern and sustainable Islamic bank that uses the best international practices and standards in its work and provides exemplary customer service. This can be accomplished by building a strong framework of updated and well documented systems, policies and procedures; developing a compliance, finance and risk system to accommodate a comprehensive array of banking services; and, focusing on talent management to create an agile team who believes in the vision, mission and values of the bank.
Continue to innovate and digitize its operations in a way that adds strategic value to both the bank and its customers by making use of the best, most updated and appropriate technologies. This will enable the Bank to become more efficient internally, build strategic partnerships externally, and ultimately be able to offer products and services of superior quality to customers at a faster speed, greater convenience and a lower cost.
Allah said: (and say (O Muhammed PBUH) ‘’ Do deeds! Allah will see your deeds, and (so will) His Messenger\ and the believers. …..) At- Taubah 105 (The Repentance). Peace be Upon Him said: ‘’ if the final hour comes while you have a palm- cutting in your hands and it is possible to plant it before the hour comes, you should plant it. Instinctively, the human is focused on self-love and likes to be in control of everything around him/her. In the absence of religion and morals, s/he turned into a monster. So, religion and morals are the determinants of his/her behavior and attitudes. We in KIB base our value system in our Islamic religion and the morality which goes with the nature of the human being. As employees of KIB , we must understand these values and practice them in our daily duties in the bank:
we must be compliant to the rules of Islam in all of our duties, such as offering banking services and in all investments that we do. Also, the products and services that we offer must first be passed for approval from the Shariah Supervisory Board of the bank. We must feel our God’s supervisory presence and feel the good willingness in all the time.
(Allah said: (And we did not create the jinns and humans except to worship me.) Adh- Dhariyat (56)Second,
we must be compliant with all laws, regulations and bank policies and be obedient to instructions from direct supervisors in order to achieve added value for the national economy. (O you who believe! Fulfill (your) obligations….) Al-Ma’idah (1)2Third,
We must be compliant with the principle of efficiency in the use of all resources, using the most modern and effective techniques to serve our customers – ‘’waste not-want not’’. PBUH said (Allah likes when somebody does something to do it accurately)
We must work with trust and honesty, feeling the greatness of them since it is the main principle on which all of our duties are built. We in KIMB do not accept anyone who is dishonest and entrusted with Allah and customers.
must respect each other at work. As employees we do not have to deal harshly with our customers and if we face insults, we reply in respectful manner. PBUH said (the Muslim is the one who all Muslims feel safe of his tongue and hands).We respect
all of our customers regardless their religion, sex, or education. (Allah said: and indeed we have honoured the children of Adam….) Al-Isra (70)Respect
the privacy and secrets of our customers and do not reveal them to others. (Allah said: (O you who believe betray not Allah and his messenger not betray knowingly your Amanat (things entrusted to you, and all the duties which Allah has ordained for you). Alanfal (27)
Clarity in responsibilities, duties, procedures and goals enables us to perform and achieve our work transparently. As a result, the relationship among employees get stronger and we gain customers trust. It is essential that we open channels of communication to strengthen the value of clarity with employees and customers. And if ambiguity is found, it has to be clarified. We must not mix between personal and work issues when performing our work. (PBUH said: Be patient. She is Safiah (wife of Prophet Mohammed PBUH….)
We must be committed to recruiting the best qualified employees for the bank, employees who believe in and share the vision and mission of KIMB and in our values and principles.
The principles of clarity and transparency, efficiency and effectiveness will be used as the basis for promotions. (Allah said (the best of men for you to hire is the strong, the trustworthy) Al-Qasas (26)3
The willingness to offer customers products and services according to their needs in order to improve their work and income is a value of loving others. We provide our customers with the products and services they need with speed, trust, and quality even in harsh times and conditions. (PBUH said (the faith of Moamen is not full till he loves goods to his brother as he does to himself)
Social responsibility is considered to be a fully integrated process that affects the balance of the whole of society. It focuses the abilities of the community by getting all community members to participate.so that they believe in their values and are respected by others. And all try their best to put the public sake in priority and devote their time and effort to achieve this sake to see a prosperous community and be proud of their efforts Our responsibility towards the community is to leave a positive stamp and participate in achieving the social and economic development in our country, Yemen. (PBUH said (the best people those who leave goods to others)
We will expand outreach to access all segments of Yemeni society at home and abroad, in every neighbourhood and village to enhance the financial inclusion. In addition to our branches and agents we will develop digital distribution channels for the bank’s financial services – including mFloos. This will enable customers to access financial services in an easy, convenient, secure and affordable manner to be right beside our clients.
By making use of the best, most updated and appropriate technologies, we will move our clients to digital services to add strategic value to them and ultimately be able to offer products and services of superior quality and cost effective.
We will place the customer at the center of our attention to know his/her needs and will develop new products with an aim to offer a diversified and innovative suite of Islamic financial services for micro-entrepreneurs, SMEs and corporates with high quality and at the lowest costs and achieve a good return for depositors and shareholders.
We will use the best international practices and standards and will build a strong framework of updated and well documented systems, policies and procedures; developing a compliance, finance and risk system to accommodate a comprehensive array of banking services to continue providing financial services in the most difficult circumstances.
We will focus on talent management and capacity building to create an agile team who believes in the vision, mission and values of the bank and provides exemplary customer services.
We will enable the Bank to become a pioneer in the banking sector, more efficient internally and build strategic partnerships externally to
reach 5 million client by 2023.
Shariah Supervisory Board of the Bank: